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Every device known, patched and protected.

We build, enrol, patch and secure your laptops, desktops and mobiles, with endpoint detection and response included in the service, not added to the invoice later.

ARN SMB Partner of the Year 2024 & 2025
SMB1001 Gold
ISO/IEC 27001 certified
Service desk teams in Sydney and Manila
Who it is for

For fleets that have outgrown the spreadsheet.

Organisations with mixed or growing fleets, hybrid staff, or an upcoming audit that will ask "how do you know every device is patched?"

What we hear

Sound familiar?

What is included

From first sign-in to secure disposal.

Zero-touch device builds with Windows Autopilot and Microsoft Intune

Windows, macOS, iOS and Android management, including BYOD with app protection

Operating system and third-party application patching

Endpoint detection and response on every managed device

Disk encryption, local admin control and baseline configuration

Device lifecycle: procurement, warranty tracking, secure wipe and disposal

Monthly patch compliance and device health reporting

Vulnerability scanning and remediation tracking through NinjaOne and TeamViewer

Business devices from HP, Dell and Lenovo, supplied and enrolled ready to use

How we run it

From the supplier to the desk, untouched.

A new laptop ships straight from the supplier to your staff member. On first sign-in it enrols, applies your configuration and installs its apps, with no engineer touching it. Patching and vulnerability management run through NinjaOne and TeamViewer. Patches are tested on a pilot group before broad release, then tracked against the timeframes in the ASD Essential Eight. Devices that fall behind are flagged and fixed, not reported and left.

  1. 01

    Ships straight to staff

    From the supplier, with your configuration applied on first sign-in.

  2. 02

    Tested on a pilot group

    Before broad release.

  3. 03

    Tracked against the Essential Eight

    NinjaOneTeamViewer
  4. 04

    Flagged and fixed

    Not reported and left.

What you can hold us to

What you can hold us to

Agreed in writing
01 · BEFORE YOU SIGN

Patching aligned to the ASD Essential Eight timeframes, agreed in writing before you sign

02 · MONTHLY

Patch compliance across the managed fleet, reported monthly

03 · ALWAYS

Every device on the register, with its owner, warranty and patch status

04 · ON THE DAY

Access removed and devices wiped or reissued on the day someone leaves

Security built in

Protection included, not invoiced later.

EDR alerts are monitored and actioned, and Nueva Cyber's MDR service can add 24x7 threat response for organisations that need it. Our patching supports your path to Essential Eight maturity; a formal maturity assessment is a Nueva Cyber service.

NUEVA TECHNOLOGYDevice management
  • EDR alerts monitored and actioned
  • Patching toward Essential Eight maturity
NUEVA CYBERMDR and assessment
  • 24x7 threat response
  • Formal maturity assessment
FAQs

Questions buyers ask us

Still deciding?

Talk to an engineer

Yes, through Intune, with the same reporting as Windows.

Yes. We protect company data in Outlook and Teams without controlling the personal device.

Access is removed on the day, the device is wiped or reissued, and the asset record is updated.

Yes. Devices ship direct from the supplier with your configuration applied through Intune, and are added to your device register.

We will show you what share of your fleet is patched today.