Our backups report successful every night. Nobody has tried a full restore.
Our answerRestore tests on an agreed schedule
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Backups you have actually restored.
We back up Microsoft 365, servers and cloud workloads, test restores on a schedule you agree, monitor your environment around the clock and keep a complete register of every asset you own.
Scheduled restore test: finance application server
- Restore startedFrom the protected recovery copyOff-siteImmutable
- Checked against the recovery targetAgreed with you for this system
- Time to recover recordedResult goes in your service report
- Restore verifiedZero errors
ARN SMB Partner of the Year 2024 & 2025
SMB1001 Gold
ISO/IEC 27001 certified
Service desk teams in Sydney and Manila
Who it is for
Two questions every leader should be able to answer.
Any organisation that would struggle to answer two questions today: how long would it take to recover, and what do we own?
What we hear
Sound familiar?
The insurer asked for our recovery time. We guessed.
Our answerDocumented recovery times
What is included
Backup, monitoring and a register of everything you own.
Microsoft 365 backup: Exchange, SharePoint, OneDrive and Teams
Server, virtual machine and cloud workload backup with immutable copies
Restore tests on a schedule agreed with you, with results recorded
Documented recovery time and recovery point for each critical system
Round-the-clock monitoring of servers, network devices and backup jobs
Hardware, software and licence asset register, updated automatically
Warranty and end-of-support tracking with 12-month refresh forecasts
The standard
Built to the 3-2-1-1-0 standard
Three copies of your data, on two different types of storage, with one copy off-site, one copy immutable or offline so ransomware cannot touch it, and zero errors when we verify a restore. How often we test depends on your requirements, your environment and your budget, and we agree it with you up front.
3copies of your data
2different types of storage
1copy off-site
1copy immutable or offline
0errors when we verify a restore
How we run it
Recovery you have proven, not assumed.
Backing up is the easy part. We agree recovery targets with you for each critical system, then test a restore against them on a schedule agreed with you. The result, including how long it took, goes in your report. Backups are kept off-site and protected against deletion, so ransomware that reaches your network cannot reach your recovery copy. Monitoring alerts create tickets automatically and are triaged against your environment documentation, within the support hours you have agreed with us.
- 01
Agree recovery targets
For each critical system.
- 02
Test a restore against them
On a schedule agreed with you.
- 03
Record how long it took
In your report.
- 04
Alerts become tickets
Triaged against your environment documentation.
What you can hold us to
What you can hold us to
Agreed in writing01 · AGREED SCHEDULE 02 · ANNUALLY 03 · ANY TIME 04 · QUARTERLY
✓Restore tests of critical systems on an agreed schedule, results in writing
✓Recovery times documented and reviewed annually
✓Asset register available to you at any time
✓12-month hardware and licence refresh forecast at every quarterly review
Security built in
Ready to prove recovery when it counts.
The ASD Essential Eight asks that restoration from backup is tested as part of disaster recovery exercises. Our restore testing is built to support that. For a full business continuity and incident response plan, Nueva Cyber can run it with you.
NUEVA TECHNOLOGYRestore testing
- Built to support the Essential Eight
- Results recorded
NUEVA CYBERContinuity and response
- Business continuity plan
- Incident response plan
Microsoft keeps the service running. Recovering deleted or encrypted data beyond its retention settings is your responsibility, which is why separate backup matters.
Set to your legal and business requirements, agreed at onboarding.
It depends on how critical each system is, your environment and your budget. We agree the schedule with you before you sign and record every result.
Yes. Every restore test is recorded in your service report, including how long the recovery took.